When your inspector company is added to Built, you will receive an email prompting you to set up your account.  Your company and user information will either be added by the lender or by Built during the lender setup.  You don’t need to try to enroll in an account before this point, the invitation email will notify you when your account is ready to be activated.

If you believe you should have received an invitation email already but haven’t yet, contact the lender to ensure they have added your inspection company to Built.  If they have done so, but you still have yet to receive the account activation email, let us know by sending an email to our Support team at support@getbuilt.com.

In the email notification that you receive from Built, click the button labeled “Confirm Your Account”.

You will be brought to the account setup page pictured below.  The email address shown is the email address on file for your account.  If you would like to change that to another email address, you can do so in your Settings after logging in.  Choose a username for your account with a minimum of 10 characters and no spaces.  Then you will need to answer the security questions that will be used in the event you need to reset your password.  Choose and confirm the password for your account with at least on of each of the following:

  • Uppercase character

  • Lowercase character

  • At least 1 digit

  • At least 1 special character

Click the Submit button.

After filling out this form, you will automatically be logged into the desktop version of Built.  Please see How do I log into the Inspector Mobile App? for steps on downloading and logging into the app.

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