Vendors can receive payments from Built Pay with or without having a Built account. Using this option, you can choose how you would like to receive your payment. Receiving payments will also enable you to complete any remaining steps like filling out and submitting a W-9 or a lien waiver.

Receiving a payment

As a payee, you will receive an email from payments@getbuilt.com informing you that an owner or contractor sent you money. After receiving that email, use the following steps to accept your payment.

  1. Open the email and click Accept Payment.

    Image of the email body a user receives when someone has sent them a payment via Built Pay. The email has a grey and white background with black text. This example is addressing McGuyver Solutions. The blue Accept Payment button is in the middle left.

  2. Complete the required fields to specify your delivery method.

    Image of the Accept Payment page with a white background and black text. On the left is an Overview section letting the user know how many steps are in the acceptance process and which one they are currently on. In this example, the first step, Your Deliver Method, is highlighted with a blue number to indicate it is the current step. Below the Overview is a Payment Details section with information about the payment including project, amount, payor, payee, memo, and scheduled date. On the right are editable fields corresponding to the method through which the payee will be receiving the payment. The blue Next button is in the bottom right corner.

  3. Complete and sign any associated documents like lien waivers or a W-9 if required. Otherwise, you can proceed to the last step.

    Image of the Accept Payment page with a white background and black text. On the left is an Overview section letting the user know how many steps are in the acceptance process and which one they are currently on. In this example, the second step, Sign W-9, is highlighted with a blue number and the previous step has a bleu check mark to indicate it is the current step. Below the Overview is a Payment Details section with information about the payment including project, amount, payor, payee, memo, and scheduled date. On the right are editable fields on the attached documentation the payor requires of the payee to complete the transaction. In this example, it is a W-9. The blue Next button is in the bottom right corner.
  4. Click Next.

  5. Click Accept Payment.

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